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Salon Privé is the global authority on luxury lifestyle, offering bespoke services and unparalleled access, no matter where you are in the world.

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FAQ

FAQ

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If your question is not here contact us

We strive to offer the best service and experience to all our clients. If you have any queries or even suggestions, please feel free to contact us. We would love to hear from you!

How do I open an account?

Simply click on the Your Account icon to access the registration page.

Be sure to complete all of your information accurately so that our dedicated team can best serve you!

If I want to place an order, do I need an account?

Yes! We keep the process of signing up as quickly and as simply as possible. We need this information to best serve you and tailor your orders and delivery to you.

What do I do if I forgot my password?

Simply log in to your account and click on the ‘Lost your password?’ button. We will email you a new temporary password.

Can I change my address once my order has been placed?

Once an order is submitted, you can not change an address. To make an address change, we would have to cancel the order and replace it with the correct address.

Can I cancel my order?

You can cancel your order at any time before your order has been dispatched. Should you wish to cancel your order, please contact our Customer Service team as soon as possible.

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Salon Privé Group